Emergency & Useful Numbers
Dar Al Umrah — Hajj & Umrah — https://darumrah.bshbabha.com
Emergency numbers in Saudi Arabia and the official apps every pilgrim needs — one tap to call.
Emergency numbers in Saudi Arabia
| Service | Number |
|---|---|
| Unified emergency number (Makkah, Madinah and others) | 911 |
| Red Crescent (ambulance) | 997 |
| Civil Defence | 998 |
| Police | 999 |
| Traffic | 993 |
| Ministry of Hajj and Umrah (call centre) | 1966 |
| Ministry of Health (medical advice) | 937 |
Official apps
- Nusuk: permits, services and bookings.
- Tawakkalna: digital ID and government services.
- Sehhaty: medical appointments and consultations.
- Absher / Visitor services: some services for visitors.
If you lose your passport
- Report it to the police and get a report.
- Contact your embassy or consulate (for Egyptians: the Consulate General in Jeddah and the Embassy in Riyadh) for a travel document.
- Inform your group leader immediately.
If you get lost in the Haram
Go to the nearest security officer or guidance desk and name your agreed gate number. Put a card with name and hotel in the pockets of children and elderly travellers.
Official sources
- وزارة الحج والعمرة | Ministry of Hajj and Umrah — https://www.haj.gov.sa
- وزارة الصحة السعودية | Saudi Ministry of Health — https://www.moh.gov.sa
- وزارة الخارجية المصرية | Egyptian Ministry of Foreign Affairs — https://www.mfa.gov.eg
Last updated: 4 November 2026. Guidance only; for religious rulings consult scholars and official bodies.